Control your brand reputation
The best way to manage your company’s reputation is to monitor, find, and analyze the most relevant content posted online for you and your sector. Stay always updated on what is being said about you on the internet, and monitor the reputation of your brand and products.
REAL TIME
ALERT
24 hours a day
7 days a week
LOCALIZATION
OF CONTENT
false or
defamatory
DEDICATED SUPPORT
with our team
of experts
CUSTOMIZED STRATEGIES
based on the
collected data
REAL TIME ALERT
24 ore al giorno 7 giorni su 7
LOCALIZZAZIONE CONTENUTI
falsi o diffamatori
ASSISTENZA DEDICATA
con il nostro team di esperti
STRATEGIE PERSONALIZZATE
in base ai dati raccolti
Linkmonitor is the tool that allows each team in your company to manage their work, being particularly suitable for:
Legal Department
Linkmonitor collects in real-time any mention that may be harmful to the reputation, and classifies them as positive, negative, or neutral.
The legal team can receive immediate alerts on negative contents that may be published in news outlets, blogs, or social media. In case of need, a Crisis Management Consulting service can be activated to preserve your company’s online reputation.
Additionally, through our Logo Recognition technology, illegal use of your brand can be reported.
Inoltre, attraverso la Logo Recognition possono essere segnalati gli sfruttamenti illeciti del proprio marchio.
C-Levels & Administration
Linkmonitor allows you to collect data suitable for measuring the performance of investments and advertising campaigns, and monitor the reputation of the company’s executives, managers, and partners.
Digital Marketing & PR
Linkmonitor tools can:
- Detect the most interesting audience segments for your business, allowing you to manage tailored marketing and communication strategies
- Compare communication performance between competitors
- Analyze the insights of social media in a single platform
- Collect data on general keywords in your market area
Various additional services are available, such as Image Recognition, Trends Analysis, Target Analysis, and Customer Insights (see FAQ section).
Customer Care
Linkmonitor allows customer service to easily manage requests received on proprietary or third-party channels in real-time.
If necessary, our team may also assist you with the monitoring and management of negative reviews.
Pacchetto base
Receive an immediate alert on content that appears online and consult it quickly
Full
account
Through our team of account managers and analysts, we follow you step by step to monitor your reputation
Pacchetto base
Receive an immediate alert on content that appears online and consult it quickly
Full
account
Through our team of account managers and analysts, we follow you step by step to monitor your reputation
You can add to each package
(Click to see the details)
Site Reviews
The Reviews Sites Management service offers continuous supervision of major review sites such as Google My Business, Trustpilot, Indeed, Tripadvisor, for real-time monitoring of content and reporting of harmful content that damages the brand or the company’s image. Web Reputation experts analyze the reviews and provide strategic advice for managing responses and for content removal, if applicable.
Image recognition
Thanks to Image Recognition, we can detect unauthorized and illicit uses of your brand’s logo or the visual identity of your products online. This type of visual analysis allows for more precise management of the online presence of a company or an individual and helps to monitor any illegitimate uses of the brand’s visual identity.
Crisis management
Crisis management is a set of services aimed at preventing and managing reputational crisis situations. It includes constant monitoring of online mentions, threat analysis, planning of rapid responses, and recovery strategies. The goal is to minimize the impact of a potential crisis and to do so as efficiently and quickly as possible.
Social insight
Analyze and extract relevant information from social media. Social Insight helps you to control online interactions, identify trends, and evaluate target audiences. Additionally, it helps to understand brand perception and consumer behavior. You will be able to better understand your target audience and adapt marketing and communication strategies accordingly.
Frequently Asked Questions
By constantly monitoring relevant keywords, such as the name of your products, services, CEO, brand, and trademarks, you can prevent reputational crises by intervening in real-time in case of negative comments. Acting promptly is indeed one of the keys to avoiding potential viral crises of your reputation.
Thanks to your Dashboard, you can view the data history at any time, perform sentiment analysis of the content, and develop customized reports. The Dashboard gives you a 360° view of your brand reputation. Depending on the package purchased (Base, Full Account, Full Self-Service), you will be able to analyze the online situation of your company, customizing the experience according to your needs.
Linkmonitor can monitor all open data web platforms, meaning those that allow free access to data monitoring. Specifically, it monitors local, national, and international newspapers, forums, blogs, industry portals, e-commerce sites, websites, and social media.
All the most common social platforms can be monitored, such as Facebook, X, Instagram, YouTube, TikTok, LinkedIn, Pinterest, etc. The analysis is conducted solely on business accounts and is never possible on personal profiles due to the Privacy Policies of the platforms.
The number of keywords you can monitor depends on the package purchased, starting from a minimum of 5 keywords. To increase the number of monitored keywords, you can contact your account manager and discuss custom packages.
The number of accounts depends on the package purchased. You can set up to 5 different accounts with the basic service. The same applies to the number of mail addresses that can receive email alerts. In both cases, for any changes, you can contact your account manager.
Linkmonitor detects mentions globally, in over 187 languages. This means that even your business abroad is protected and guaranteed by continuous monitoring.
In case of negative contents, you can turn to our Legal Team and our removal service, Linkiller. Learn more about how to remove negative content online.
Thanks to the information detected by the system, it is possible to identify in real-time harmful or negative mentions that can trigger a corporate reputational crisis. With the alert service and the support of our Team, it is possible to resolve the situation before it can become damaging.
Linkmonitor listens to all public online conversations, detects the most used hashtags and the most discussed topics, making it a useful tool for identifying trends and monitoring them.
Within Linkmonitor, it is possible to configure a logo recognition tool. This will allow you to check every time your logo appears online. If the logo is used improperly, our team of legal experts may assist you with the resolution of the issue.
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